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Salesforce

Senior Solution Consultant (Global)

Tokyo · Solutions Engineer

Company
Provides cloud-based CRM and AI software that helps companies manage customer relationships.
Role
Bridges Japan client requirements and the India delivery team on technical projects.
Language
Fluent Japanese, business-level English

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Pairs closely with a senior architect in Japan to deeply understand project background, support tasks, and the expected output.
  • Reviews and gives detailed instructions in English so output from the India GDC meets the Japanese customer's quality bar.
  • Turns a Japanese customer's requests into concrete technical specs, such as diagrams, demos, and English write-ups, that GDC can build from.
  • Uses AI tools to draft instructions, summarize documents, and do a first pass review, speeding up the whole project.
  • Turns Japan-specific business customs and unspoken intent into clear logic so multinational teams avoid misunderstanding.

What you need

  • Has 3 to 5+ years of hands-on experience in enterprise systems consulting or IT delivery, such as development, design, or QA.
  • Deeply understands what to build and how at each phase, from requirements through design, development, testing, and migration.
  • Is fluent in Japanese and can accurately read the intent of Japanese customers and in-house architects.
  • Has business-level English to exchange technical detail and process ideas with GDC architects in India.
  • Takes a positive view of the gaps between Japanese and Indian IT development culture and enjoys closing them.
  • Is motivated to use AI tools for translation, summaries, spec writing, and code review to boost their own output.

Good to have

  • Can mediate patiently and flexibly between teams from different cultures and backgrounds is a plus.
  • Going beyond translation to take real ownership of output quality with hands-on IT delivery sense is a plus.
  • Wanting to actively use AI and new technology to work smarter and faster is a plus.
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Checked 2026-10-07

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