한국어·English
Salesforce company · OPEN ROLE
- Company
- The CRM most companies already pay for, now selling AI agents that work inside it.
- Role
- Advise strategic Tableau customers on architecture, governance and performance; solve post-sale issues.
- Language
- Strong Korean and English communication.
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What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Act as a trusted technical advisor for strategic customers on Tableau architecture direction.
- Analyze customer requirements and business goals and turn them into clear, actionable technical recommendations and designs.
- Review architecture across data sources, dashboards, governance, and performance, and suggest improvements.
- Resolve complex post-sales issues and help ensure smooth product configuration and optimization.
- Work with sales, engineering, support, and product teams to deliver a consistent customer experience.
- Manage several customer engagements at once, coordinating timelines, stakeholders, and deliverables.
What you need
- Hold a degree in computer science, software engineering, or MIS, or equivalent experience.
- Have ten or more years in technical account management, solution engineering, or technical support.
- Analyze customer requirements well enough to turn them into clear technical proposals.
- Know relational databases, enterprise BI, and web technologies well.
- Have experience troubleshooting software that customers depend on for critical operations.
- Communicate fluently in both English and Korean, in writing and speech.
Good to have
- Have planned and coordinated multi-stakeholder projects through to completion.
- Hold Salesforce or Tableau certifications.
- Be skilled with BI tools like Tableau and building analytics data pipelines.
- Be comfortable with Python or R, web development, or AI and statistical analysis.
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Checked 2026-10-19
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