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ServiceNow company · OPEN ROLE

ServiceNow

Principal Solution Consultant, CBS, Korea

Seoul, , Korea, republic of · Solutions Engineer

Company
Run the workflows underneath a company, then govern the AI agents arriving on top of them.
Role
Lead ServiceNow CBS solution consulting for Korean HR and corporate-service workflows.

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Discover HR, employee-service and ERP integration needs and demonstrate solutions.
  • Handle technical and functional questions, RFI/RFP and proofs of concept for HR, safety, workplace and legal services.
  • Engage CHRO, HR, corporate-services and IT leaders, considering Korean labor, privacy and safety requirements.
  • Partner with sales and implementers, mentor Korean consultants and relay product feedback.

What you need

  • More than twelve years in ERP/HCM/HR transformation consulting or presales, or HR service delivery, service-center operations or process redesign.
  • Fluent spoken and written Korean and English with business and technical communication.
  • Strong RFI/RFP writing, presentation and customer-demo skills.
  • Organized and detail-oriented through structured enterprise buying cycles; strong cross-functional collaboration.
  • Rapid learning of technologies and Korean regulations, with proactive problem solving.
  • Seoul; working arrangement follows the assigned work persona. Required export approvals are an employment condition.

Good to have

  • SaaS experience is preferred.
  • ServiceNow workflows, integration and governance, or ERP/middleware integration.
  • Korean labor, PIPA or workplace regulations; Korean enterprise or multinational experience.
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Checked 2026-10-19

ServiceNowPrincipal Solution Consultant, CBS, KoreaStart a mock application