한국어·English
Tesla company · OPEN ROLE
- Company
- Make physical products work through software, factories, suppliers and service.
- Role
- Manage service bookings, work orders, estimates and customer updates.
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What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Manage appointments, work orders, estimates and invoices in internal systems.
- Assist scheduled and walk-in customers and respond promptly to inquiries.
- Communicate repair progress, expected completion and outcomes and record solutions and service data.
- Check repair completion and any damage during work and coordinate vehicle handover.
- Review customer feedback and satisfaction surveys, follow policies and provide feedback on service programs.
What you need
- At least two years of automotive customer-support or similar experience is required.
- A driver's license and understanding of vehicle inspection, diagnostics and repair are required.
- Use service-center systems, Outlook and MS Office and produce accurate records and reports.
- Manage priorities and deadlines, learn new technologies, adapt to change and work toward shared team goals.
Good to have
- An associate degree or certificate in automotive technology is preferred.
Read the employer’s original job description
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Checked 2026-10-19
TeslaService, Service Advisor, Sejong, KoreaStart a mock application