한국어·English
UiPath company · OPEN ROLE
- Company
- Automates repetitive business tasks using software robots and AI agents.
- Role
- Responds to UiPath product issues and technical inquiries from customers in Japan.
- Language
- Japanese
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What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Provide incident response and technical support for UiPath's on-premises products and cloud services to business partners and customers.
- Form hypotheses on root causes and align with internal stakeholders to deliver the best solution.
- Perform technical verification of UiPath products.
- Develop and operate AI agents and robots that automate support work.
- Write knowledge base articles for external publication.
- Discuss issues and solutions with overseas development teams.
What you need
- Experience analyzing Windows application failures through process and memory dump analysis.
- Experience reading network logs.
- Three or more years of development experience in C/C++, .NET, Java, or Python.
- Experience supporting software products.
- Native-level Japanese and business-level English.
- A degree in information engineering or a related field.
Good to have
- Experience supporting SaaS or cloud products, or products built with generative AI.
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Checked 2026-10-17
UiPathProduct Support EngineerStart a mock application