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Genesys

Genesys connects customer intent with controlled actions across people, AI and enterprise systems.

Company Insight

Tony Bates
Photo: Anita Barcsa / Genesys · CC BY-SA 4.0 · black and white, background removed, edited photo also CC BY-SA 4.0

Who leads the company

Tony Bates

Chair & CEO

  1. Press releaseGenesys

    Said agentic AI is changing how enterprises engage with customers. Said Genesys Cloud annualized recurring revenue grew more than 30% in the second quarter, approaching $2.9B.

    SummaryRead the release ↗
  2. Press releaseGenesys

    Said bringing every customer experience together in a way that is both intelligent and human remains the company's constant goal.

    SummaryRead the release ↗

Korea team

28peoplePeople on LinkedIn who say they work in Korea · as of September 2026

Korea entity
Genesys Korea
Open roles in Korea
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Korea Country ManagerDon (Dongwook) Kim
  1. Sales9people
  2. Business Development6people
  3. Marketing4people
  4. Customer Success and Support3people
  5. Consulting3people

Korean customers and partnersLG Uplus · AIA Life · Amorepacific · Philip Morris Korea

  • Genesys signed a memorandum of understanding with Korea Employment Information in 2021 to develop a cloud-based AI contact center.

LinkedIn counts can differ from actual headcount.

Open roles

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Elsewhere in Asia

  1. Account Executive/Sr Account ExecutiveTokyo · Flexible workProposes the Genesys CX platform to Japanese companies and leads deals to close.Read the job
  2. AI ArchitectTokyo · Flexible workTeaches Japan's field teams how to use AI agents and supports sales.Read the job
  3. Business Development RepresentativeTokyo · Flexible workReaches out first to Japanese companies and creates sales opportunities.Read the job
  4. Corporate Counsel, APACTokyo · Flexible workOwns contracts and legal advisory work needed for the Japan business.Read the job
  5. CX Advisory ConsultantTokyo · Flexible workDesigns AI-driven CX transformation strategy together with Japanese customers.Read the job
  6. Director, Solution Consulting, AsiaSingapore · Flexible workLeads the Asia solution consulting team and supports sales success.Read the job
  7. Senior Account ExecutiveSingapore · Flexible workFinds new customers in Singapore and drives revenue growth.Read the job
  8. Senior Account ExecutiveTokyo · Flexible workOwns new and existing enterprise accounts in Japan and drives revenue growth.Read the job
  9. Senior Customer Success ManagerTokyo · Flexible workLeads large Japanese enterprise customers to a successful AI-based CX transformation.Read the job
  10. Senior HR Partner, Asia (Southeast Asia & Greater China)Singapore · Flexible workWorks with business units to resolve HR issues across Southeast Asia and Greater China.Read the job
  11. Senior Manager Sales Development, JapanTokyo · Flexible workLeads the sales development team in Japan and builds local sales strategy.Read the job
  12. Senior Manager, Digital Lead (Customer Success)Singapore · Flexible workLeads the Asia digital customer success team and helps drive revenue expansion.Read the job
  13. Senior Solution ConsultantSingapore · Flexible workDesigns and presents Genesys technical solutions tailored to customer needs.Read the job
  14. Sr. Partner Sales ManagerTokyo · Flexible workWorks with Japanese partners to drive Genesys revenue growth together.Read the job

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As of September 2026