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Genesys
Genesys connects customer intent with controlled actions across people, AI and enterprise systems.
Read the Company Inside: products, people and work in Korea ↗
Company Insight

Who leads the company
Tony Bates
Chair & CEO
- Press releaseGenesys
Said agentic AI is changing how enterprises engage with customers. Said Genesys Cloud annualized recurring revenue grew more than 30% in the second quarter, approaching $2.9B.
SummaryRead the release ↗ - Press releaseGenesys
Said bringing every customer experience together in a way that is both intelligent and human remains the company's constant goal.
SummaryRead the release ↗
Genesys in numbers
Korea team
28peoplePeople on LinkedIn who say they work in Korea · as of September 2026
- Korea entity
- Genesys Korea
- Open roles in Korea
- View 2
- Sales9people
- Business Development6people
- Marketing4people
- Customer Success and Support3people
- Consulting3people
Roles we're filling now
Korean customers and partnersLG Uplus · AIA Life · Amorepacific · Philip Morris Korea
- Genesys signed a memorandum of understanding with Korea Employment Information in 2021 to develop a cloud-based AI contact center.
LinkedIn counts can differ from actual headcount.
Open roles
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Korea
- Principal AI Solutions Architect, Customer SuccessSeoul (Flexible)Build AI prototypes, integrations and reusable assets that reach customer production.Read the job
- Senior Account Executive, EnterpriseSeoul (Flexible)Build AI pipeline, lead executive value conversations and achieve revenue quota.Read the job
Elsewhere in Asia
- Account Executive/Sr Account ExecutiveTokyo · Flexible workProposes the Genesys CX platform to Japanese companies and leads deals to close.Read the job
- AI ArchitectTokyo · Flexible workTeaches Japan's field teams how to use AI agents and supports sales.Read the job
- Business Development RepresentativeTokyo · Flexible workReaches out first to Japanese companies and creates sales opportunities.Read the job
- Corporate Counsel, APACTokyo · Flexible workOwns contracts and legal advisory work needed for the Japan business.Read the job
- CX Advisory ConsultantTokyo · Flexible workDesigns AI-driven CX transformation strategy together with Japanese customers.Read the job
- Director, Solution Consulting, AsiaSingapore · Flexible workLeads the Asia solution consulting team and supports sales success.Read the job
- Senior Account ExecutiveSingapore · Flexible workFinds new customers in Singapore and drives revenue growth.Read the job
- Senior Account ExecutiveTokyo · Flexible workOwns new and existing enterprise accounts in Japan and drives revenue growth.Read the job
- Senior Customer Success ManagerTokyo · Flexible workLeads large Japanese enterprise customers to a successful AI-based CX transformation.Read the job
- Senior HR Partner, Asia (Southeast Asia & Greater China)Singapore · Flexible workWorks with business units to resolve HR issues across Southeast Asia and Greater China.Read the job
- Senior Manager Sales Development, JapanTokyo · Flexible workLeads the sales development team in Japan and builds local sales strategy.Read the job
- Senior Manager, Digital Lead (Customer Success)Singapore · Flexible workLeads the Asia digital customer success team and helps drive revenue expansion.Read the job
- Senior Solution ConsultantSingapore · Flexible workDesigns and presents Genesys technical solutions tailored to customer needs.Read the job
- Sr. Partner Sales ManagerTokyo · Flexible workWorks with Japanese partners to drive Genesys revenue growth together.Read the job
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As of September 2026