OPEN POSITIONS
Japan Customer Success jobs
Explore verified open customer success roles in Japan.
Open positions
59 of 1,426 roles
Tokyo · Customer Success
Product Support Specialist
Anthropic
Supports product questions from customers in Japan and across APAC.
Tokyo · Customer Success
Senior Customer Success Manager
Braze
Owns success for Japanese client accounts and proves adoption results with data.
Tokyo · Customer Success
Senior Technical Support Specialist
Braze
Takes in customer technical questions, finds the root cause, and resolves them completely.
Tokyo · Customer Success
AI Support Engineer
Cognition
Investigates and resolves complex technical issues for Devin and Windsurf customers.
Tokyo · Customer Success
Senior Technical Support Engineer
Cohesity
Diagnoses and resolves Cohesity product issues for Japanese customers.
Tokyo · Customer Success
Customer Success Associate
Datadog
Helps existing customers adopt the product and finds expansion opportunities.
Seoul, South Korea; Sydney, Australia; Tokyo, Japan · Customer Success
Manager II, Technical Enablement Management
Datadog
Lead APJ technical enablement and manage programme demand and outcomes.
Seoul, South Korea; Sydney, Australia; Tokyo, Japan · Customer Success
Technical Escalations Engineer II (Revenue and Cost Management) - APJ
Datadog
Investigate billing, usage and cloud-cost escalations with customers.
Seoul, South Korea; Sydney, Australia; Tokyo, Japan · Customer Success
Technical Escalations Engineer II (RUM) - APJ
Datadog
Investigate web/mobile SDK and real-user-monitoring escalations.
Tokyo · Customer Success
Technical Support Engineer II
Datadog
Answers customer technical questions and runs product demos.
Tokyo · Flexible work · Customer Success
Senior Customer Success Manager
Genesys
Leads large Japanese enterprise customers to a successful AI-based CX transformation.
Japan · Remote · Customer Success
Senior Customer Success Engineer, Japan
GitLab
Provides hands-on technical guidance to help Japan customers get value from GitLab.
Tokyo · Customer Success
Engagement Manager - Japan
Legora
Designs adoption strategy for Japanese law firm customers and leads them through to full adoption.
Tokyo · Customer Success
Customer Success Manager
MongoDB
Manages adoption results for Japanese clients and leads renewals and expansion.
Seoul,Korea, Republic of; Tokyo,Japan · Customer Success
GenAI Technology Integration Manager, Production Solutions - APAC
Netflix
Help directors and productions choose between AI and traditional methods, and guide AI shots.
Tokyo · Customer Success
AI Support Engineer - Tokyo
OpenAI
Resolves complex API-related technical inquiries directly in Tokyo.
Tokyo · Customer Success
AI Support Engineer - Tokyo (Korean Speaking)
OpenAI
Provides technical support from Tokyo, personally resolving inquiries from Korean-speaking customers.
Tokyo · Customer Success
Sr. Technical Support Specialist
OpenText
Diagnoses and resolves OpenText product issues for clients across Japan.
Tokyo · Customer Success
ALM Technical Support Engineer
PTC
Resolves ALM technical issues for client companies across Japan directly.
Tokyo · Customer Success
PLM Technical Support Engineer
PTC
Resolves PLM technical issues for client companies across Japan directly.
Tokyo · Customer Success
Professional Services Project Manager
PTC
Manages PTC solution deployment projects for Japanese customers.
Japan · Remote · Customer Success
Project Manager
PTC
Leads PTC solution implementation projects for client companies in Japan.
Tokyo · Customer Success
(Senior) Success Architect - Agentforce/Data360
Salesforce
Advises Signature-tier customers on Agentforce and Data360 architecture and AI strategy.
Tokyo · Remote · Customer Success
AI Native Delivery Consultant
Salesforce
Leads adoption of AI-native delivery methods for customer projects in the Japan market.
Tokyo · Customer Success
Customer Experience Support Engineer (Slack)
Salesforce
Resolves Slack customer inquiries by email and chat and documents bugs for engineering.
Tokyo · Customer Success
Customer Success Manager
Salesforce
Partners with customers to accelerate business value and adoption from their Salesforce investment.
Tokyo · Customer Success
Customer Success Manager - Tableau (Technical)
Salesforce
Acts as the customer's technical Tableau advisor, resolving issues and guiding adoption.
Tokyo · Customer Success
Customer Success Manager , Senior Manager (Technical)
Salesforce
Guides customers on Salesforce adoption and strategy using deep technical and industry expertise.
Tokyo · Customer Success
Customer Success Manager, Financial Service
Salesforce
Partners with financial services customers to grow business value from their Salesforce investment.
Tokyo · Customer Success
Customer Success Strategy Senior Manager/Manager
Salesforce
Advises Customer Success leaders on strategy to grow product adoption and reduce churn risk.
Tokyo · Customer Success
Engagement Manager - Manufacturing
Salesforce
Leads transformation project proposals and delivery for manufacturing industry clients.
Japan · Remote · Customer Success
Junior Technical Support Engineer
Salesforce
Troubleshoots technical issues for B2C Commerce Cloud customers alongside the engineering team.
Japan · Remote · Customer Success
Junior Technical Support Engineer【障害者採用】
Salesforce
Handles first-line customer support inquiries and troubleshoots Salesforce product issues.
Tokyo · Customer Success
Operations Manager - Customer Success
Salesforce
Leads operations strategy and improvement projects for the customer success organization.
Tokyo · Customer Success
Principal Technical Support Engineer (Integration)
Salesforce
Troubleshoots integration issues for customers using MuleSoft, Apex, and related technologies.
Tokyo · Customer Success
Principal Technical Support Engineer(Signature)
Salesforce
Investigates system issues and provides advanced technical support to Signature-tier customers.
Tokyo · Customer Success
Salesforce AI Agent Architect（Multiple Levels）
Salesforce
Analyzes customer workflows and designs, builds, and deploys AI agents on Agentforce.
Tokyo · Customer Success
Salesforce Architect (Multiple Levels)
Salesforce
Leads Salesforce consulting engagements from strategy through build and operations.
Tokyo · Customer Success
Senior Engagement Manager, Financial Services
Salesforce
Leads AI-driven transformation consulting projects for banking, securities, and insurance clients.
Tokyo · Customer Success
Senior Technical Support Engineer
Salesforce
Provides senior-level technical support for Informatica's cloud data products.
Tokyo · Customer Success
Success Guide - Tech Touch
Salesforce
Runs digital channels and content programs that help customers get more from the product.
Tokyo · Customer Success
Success Guide Manager
Salesforce
Manages the Success Guide team that helps customers adopt and get value from the product.
Tokyo · Customer Success
Success Specialist
Salesforce
Guides enterprise customers on adopting Salesforce products to maximize their return on investment.
Tokyo · Remote · Customer Success
Technical Architect - MuleSoft
Salesforce
Architects MuleSoft integration projects for customers while mentoring junior team members.
Tokyo · Remote · Customer Success
Technical Architect - Tableau
Salesforce
Designs Tableau analytics platforms and data governance for customer environments.
Tokyo · Customer Success
Technical Support Engineer
Salesforce
Provides technical support for Informatica's cloud data products to customers and partners.
Tokyo · Customer Success
Senior Cloud Support Engineer
Snowflake
Resolves customers' cloud issues through technical work.
Tokyo · Customer Success
Technical Architect
Snowflake
Leads customers' Snowflake adoption from a technical standpoint.